At this time, we are unable to provide any technical help as technology is so different for each device. We WILL provide the following tips and FAQs for downloading & printing items:
Tips for Downloading Items:
Once the item is purchased, you'll receive two emails. One is the confirmation email and the next is the email with a link to the download.
Please note that some mobile devices such as phones and ipads, do not allow for downloading through a link, especially if it is a zip file. If you're having trouble downloading an item onto your phone, try downloading it onto your desktop computer.
Downloadable files are sent using PDF format. Most computers have pre-installed Adobe Reader on them, but if your particular laptop, PC, or mobile device does not have a PDF reader of another pdf reader, you'll need one to view the items. Adobe Reader is the most common one and it's free. You can download it here.
If you can't find the file once it's downloaded, try looking in your 'Downloads' folder under 'My Computer' or your file icon at the bottom of your computer. You can also search the title of the file on your computer for where it could be hiding.
Tips for Printing Items:
When you click on the download link, the file will open automatically (if you have a pdf reader installed on your device). If you don't, see above tips on downloading items.
For some items, like the cupcake toppers and cards, you'll want to print them on cardstock paper (which is heavier and thicker than regular paper).
Some of the printables (like recipe cards and thank you cards) will then need to be cut out.
(On your print screen, do not click 'fit to page' or it will print very large and cover the whole page.)