Subscription Cancellation Policy


All I Scream for Buttercream subscription purchases are final and nonrefundable.

That said, you can cancel your subscription, with no cancellation fee, any time before the 10th of the month preceding a box shipment. (Ex: You must cancel before December 10th for January's box, March 10th for April's box, June 10th for July's box, September 10th for October's box.) 

We do this so we can order the proper amount of product. 

Once your subscription has renewed, we cannot retroactively terminate and refund the renewal charge. This is because we immediately begin fulfilling orders following each quarterly renewal date. Once a box enters the fulfillment process, we are unable to cancel the order and prevent the box from shipping to its destination.

If you feel you made a mistake during checkout or have a sudden change of heart, please send an email to iscreamforbuttercream@gmail.com right away and we’ll do our best to accommodate you, if possible.

However once your order has entered the fulfillment process, it is considered final and nonrefundable.

Questions:  

I cancelled my subscription right after signing up. Will I get a refund?

When you cancel your subscription, you are simply preventing it from renewing on its next renewal date — it does not automatically issue a refund and you will still receive that quarter's box that is remaining under your subscription term. Remember that once your order has entered the fulfillment process, it is considered final and nonrefundable.